Citizen Journalism

Citizen journalism, also known as "participatory journalism," is the act of citizens "playing an active role in the process of collecting, reporting, analyzing and disseminating news and information" according to the seminal report We Media: How Audiences are Shaping the Future of News and Information, by Shayne Bowman and Chris Willis. They say, "The intent of this participation is to provide independent, reliable, accurate, wide-ranging and relevant information that a democracy requires."^[1] Citizen journalism should not be confused with Civic Journalism, which is practiced by professional journalists. Citizen journalism is a specific form of Citizen Media as well as user generated content.

In a 2003 Online Journalism Review article, J. D. Lasica classifies media for citizen journalism into the following types: 1) Audience participation (such as user comments attached to news stories, personal blogs, photos or video footage captured from personal mobile cameras, or local news written by residents of a community), 2) Independent news and information Websites (Consumer Reports, the Drudge Report), 3) Full-fledged participatory news sites (OhmyNews), 4) Collaborative and contributory media sites (Slashdot, Kuro5hin), 5) Other kinds of "thin media." (mailing lists, email newsletters), and 6) Personal broadcasting sites (video broadcast sites such as (KenRadio).^[2]

Dan Gillmor, former technology columnist with the San Jose Mercury News, is one of the foremost proponents of citizen journalism, and founded a nonprofit, the Center for Citizen Media, to help promote it. The Canadian Broadcasting Corporation's French-language television network has also organized a weekly public affairs program called, "5 sur 5", which has been organizing and promoting citizen-based journalism since 2001. On the program, viewers submit questions on a wide variety of topics, and they, accompanied by staff journalists, get to interview experts to obtain answers to their questions.

History

The public journalism movement emerged after the 1988 U.S. presidential election as a countermeasure against the eroding trust in the news media and widespread public disillusionment with politics and civic affairs. Jay Rosen, a journalism professor at New York University, was one of its earliest proponents. From 1993 to 1997, he directed the Project on Public Life and the Press, funded by the Knight Foundation and housed at NYU. He also currently runs the PressThink weblog.

Initially, discussions of public journalism focused on promoting journalism that was, "for the people," by changing the way professional reporters did their work. A recent study done for the Pew Center and the Associated Press Managing Editors found that, "Forty-five percent of all editors surveyed say that their newsrooms use the tools and techniques of civic journalism. Sixty-six percent say they either embrace the label or like the philosophy and tools, suggesting that there are even more practitioners."^[6] According to Leonard Witt, however, early public journalism efforts were, "often part of 'special projects' that were expensive, time-consuming and episodic. Too often these projects dealt with an issue and moved on. Professional journalists were driving the discussion. They would say, "Let's do a story on welfare-to-work (or the environment, or traffic problems, or the economy)," and then they would recruit a cross-section of citizens and chronicle their points of view. Since not all reporters and editors bought into this form of public journalism, and some outright opposed it, reaching out to the people from the newsroom was never an easy task." By 2003, in fact, the movement seemed to be petering out, with the Pew Center for Civic Journalism closing its doors.

However, just a few years prior, new internet technologies gave birth to a new form of this movement.

Birth of Blogs and the Indymedia Movement

In 1999, activists in Seattle created the first Independent Media Center (IMC) in response to the WTO meeting being held there. These activists understood the only way they could get into the corporate media is by blocking the streets. And then, the scant 60 seconds of coverage would show them being carted off by the police, but without any context to explain why they were protesting. They knew they had to create an alternative media model. Since then, the Indymedia movement has experienced exponential growth, and IMCs have been created in over 200 cities all over the world.

Simultaneously, journalism that was "by the people" began to flourish, enabled in part by emerging internet and networking technologies, such as weblogs, chat rooms, message boards, wikis and mobile computing. A relatively new development is the use of convergent polls, allowing editorials and opinions to be submitted and voted on. Overtime, the poll converges on the most broadly accepted editorials and opinions. In South Korea, OhmyNews became popular and commercially successful with the motto, "Every Citizen is a Reporter." Founded by Oh Yeon-ho on February 22, 2000, it has a staff of some 40-plus traditional reporters and editors who write about 20% of its content, with the rest coming from other freelance contributors who are mostly ordinary citizens. OhmyNews has been credited with transforming South Korea's conservative political environment.

In 2001, ThemeParkInsider.com became the first online publication to win a major journalism award for a feature that was reported and written entirely by readers, earning an Online Journalism Award from the Online News Association and Columbia Graduate School of Journalism for its "Accident Watch" section, where readers tracked injury accidents at theme parks and shared accident prevention tips.

During the 2004 U.S. presidential election, both the Democratic and Republican parties issued press credentials to citizen bloggers covering the convention, marking a new level of influence and credibility for nontraditional journalists. Some bloggers also began watchdogging the work of conventional journalists, monitoring their work for biases and inaccuracy.

A recent trend in citizen journalism has been the emergence of what blogger Jeff Jarvis terms hyperlocal journalism, as online news sites invite contributions from local residents of their subscription areas, who often report on topics that conventional newspapers tend to ignore.^[7] "We are the traditional journalism model turned upside down," explains Mary Lou Fulton, the publisher of the Northwest Voice in Bakersfield, California. "Instead of being the gatekeeper, telling people that what's important to them 'isn't news,' we're just opening up the gates and letting people come on in. We are a better community newspaper for having thousands of readers who serve as the eyes and ears for the Voice, rather than having everything filtered through the views of a small group of reporters and editors."

What is Citizen Journalism?

There is no easy answer to this question and depending on whom you ask you are likely to get very different answers. Some have called it networked journalism, open source journalism, and citizen media. Many traditional journalists view citizen journalism with some skepticism, believing that only trained journalists can understand the exactitude and ethics involved in reporting news. See, e.g., Samuel Freedman, Vincent Maher, and Tom Grubisich. This view seems to miss the whole point of how communication has changed with the advent of the Internet. Mark Glasser, a longtime freelance journalist who frequently writes on new media issues, gets to the heart of it:

The idea behind citizen journalism is that people without professional journalism training can use the tools of modern technology and the global distribution of the Internet to create, augment or fact-check media on their own or in collaboration with others. For example, you might write about a city council meeting on your blog or in an online forum. Or you could fact-check a newspaper article from the mainstream media and point out factual errors or bias on your blog. Or you might snap a digital photo of a newsworthy event happening in your town and post it online. Or you might videotape a similar event and post it on a site such as YouTube.

This might seem radical to some, but the idea that average citizens can engage in the act of journalism has a long history in the United States. Professor Mary-Rose Papandrea, a constitutional law professor at Boston College, notes in her article, Citizen Journalism and the Reporter’s Privilege, that:^[9]

[i]n many ways, the definition of journalist has now come full circle. When the First Amendment was adopted, “freedom of the press” referred quite literally to the freedom to publish using a printing press, rather than the freedom of organized entities engaged in the publishing business. The printers of 1775 did not exclusively publish newspapers; instead, in order to survive financially they dedicated most of their efforts printing materials for paying clients. The newspapers and pamphlets of the American Revolutionary era were predominantly partisan and became even more so through the turn of the century. They engaged in little newsgathering and instead were predominantly vehicles for opinion.

The passage of the term “journalism” into common usage in the 1830s occurred at roughly the same time that newspapers, using highspeed rotary steam presses, began mass circulation throughout the eastern United States. Using the printing press, newspapers could distribute exact copies to large numbers of readers at a low incremental cost. In addition, the rapidly increasing demand for advertising for brand- name products fueled the creation of publications subsidized in large part by advertising revenue. It was not until the late nineteenth century that the concept of the “press” morphed into a description of individuals and companies engaged in an often competitive commercial media enterprise.

What has changed, however, is that with today’s technology, the average person can capture news and distribute it globally. As Yochai Benkler has noted, “the capacity to make meaning – to encode and decode humanly meaningful statements – and the capacity to communicate one’s meaning around the world, are held by, or readily available to, at least many hundreds of millions of users around the globe.”^[10]

Who does citizen journalism?

According to Jay Rosen, citizen journalists are "the people formerly known as the audience," who "were on the receiving end of a media system that ran one way, in a broadcasting pattern, with high entry fees and a few firms competing to speak very loudly while the rest of the population listened in isolation from one another— and who today are not in a situation like that at all. ... The people formerly known as the audience are simply the public made realer, less fictional, more able, less predictable."^[11]

"Doing citizen journalism right means crafting a crew of correspondents who are typically excluded from or misrepresented by local television news: low-income women, minorities and youth -- the very demographic and lifestyle groups who have little access to the media and that advertisers don't want," says Robert Huesca, an associate professor of communication at Trinity University in San Antonio, Texas.

Civic journalism refocuses the mission of the news media. According to Edward M. Fouhy of the Pew Center for Civic Journalism, "It is an effort to reconnect with the real concerns that viewers and readers have about the things in their lives they care most about -- not in a way that panders to them, but in a way that treats them as citizens with the responsibilities of self-government, rather than as consumers to whom goods and services are sold. It takes the traditional five w's of journalism -- who, what, when, where, why -- and expands them -- to ask why is this story important to me and to the community in which I live?"^[12

Criticisms

Citizen journalists may be activists within the communities they write about. This has drawn some criticism from traditional media institutions such as The New York Times, which have accused proponents of public journalism of abandoning the traditional goal of 'objectivity'.

A paper by Vincent Maher, the head of the New Media Lab at Rhodes University, outlined several weaknesses in the claims made by citizen journalists, in terms of the "three deadly E's", referring to ethics, economics and epistemology. This paper has itself been criticized in the press and blogosphere.^[13]

An article in 2005 by Tom Grubisich reviewed ten new citizen journalism sites and found many of them lacking in quality and content.^[14] Grubisich followed up a year later with, "Potemkin Village Redux."^[15] He found that the best sites had improved editorially and were even nearing profitability, but only by not expensing editorial costs. Also according to the article, the sites with the weakest editorial content were able to aggressively expand because they had stronger financial resources.

Another article published on Pressthink examined Backfence, a citizen journalism site with initial three locations in the DC area, which reveals that the site has only attracted limited citizen contributions.^[16] The author concludes that, "in fact, clicking through Backfence's pages feels like frontier land -– remote, often lonely, zoned for people but not home to any. The site recently launched for Arlington, Virginia. However, without more settlers, Backfence may wind up creating more ghost towns."

Others criticise the concept of citizen journalism and it's relation to the concept of the nation-state. The fact that many millions of people are considered stateless and often without citizenship limits the concept to those recognised only by governments. Additionally the very global nature of many participatory media innitiatives, such as the Independent Media Center, makes talking of journalism in relation to a particular nation-state largely redundant. Some additional names given to the concept based on this analysis are grassroots, people's, bottom-up or participatory journalism.